TCF (Treating Customers Fairly) 2018-06-17T22:02:20+00:00

TCF (Treating Customers Fairly)

Clients come first.  Without clients, we have no business.  We are committed to fair treatment of all clients, irrespective of size or vehicle through which they access our investment products

We have an unwavering commitment to building long-term sustainable client relationships and focus on producing investment performance over meaningful periods that meets our clients’ investment objectives and expectations

We are uncompromising about applying ethics and good governance across our business

Terebinth Capital has a clear, well-documented philosophy and process that is consistently applied across all portfolios. All portfolios reflect our best investment view at all times and the product range is regularly reviewed to check suitability for investors

We engage with clients on an ongoing basis through various means (face-to-face, electronic, telephonic) and respond to all queries in the shortest possible time.  We aim to provide excellent levels of service to all our clients

Terebinth Capital is dedicated to the protection of clients’ personal information and therefore ensures that business processes are protected through appropriate governance, controls and sufficient checks and balances

Product performance and views are published weekly and monthly